Christian Retailing

GIFT NEWS: Pam Danziger on NPR Print Email
Written by Christine D. Johnson   
Wednesday, 15 April 2009 11:31 AM America/New_York
Consumer expert on the 'new normal'

Consumer expert and President of Unity Marketing Pam Danziger, who has been a speaker at CBA's Industry Conference, talked with Robert Siegel of National Public Radio's "All Things Considered" recently about the economics of the "new normal"--how the country's economic situation is affecting the way Americans live and what lifestyles will be like after the recession.

Regarding the origins of the luxury boom, she said: "We have been spending our perceived wealth, rather than our real income. But now that the wealth is gone, it is back to reality. The party is over."

To learn more about the "new normal," listen to the interview here.

 
GIFT NEWS: Kerusso Executive Honored Print Email
Written by Christine D. Johnson   
Wednesday, 15 April 2009 11:26 AM America/New_York
Kerusso vice president recognized for leadershipTerry Bowen
Cambridge Who's Who has recognized Terry L. Bowen, executive vice president and chief operating officer of Kerusso, for "dedication, leadership and excellence in all aspects of retail operations."

In his role at Kerusso, Bowen is responsible for managing operations, overseeing accounting, corporate administration, credit, finance, human resources, information systems, sales and operations planning, procurement, manufacturing and distribution.

Bowen also serves as the CEO and co-owner of Sew in Heaven, a retailer of sewing machines, fabric, notions and furniture; and CoinMax of the Ozarks, a financial services company.

The members of Cambridge Who's Who are executives, professionals and entrepreneurs.

 

 
NEW PRODUCTS: My Bible Cards Print Email
Written by Christine D. Johnson   
Wednesday, 15 April 2009 11:24 AM America/New_York

My Bible CardsCreation By Design's new Bible cards

Creation By Design is releasing another Old Testament series of My Bible Cards.

Slated for July, My Bible Cards Series B contains 100 new individual cards that fill in the gaps in the previous offering and tell the stories of Gideon and Samson and Delilah. Each of the Ten Commandments is also featured on individual cards. The cards retail at $3.99 per packet of five and for $85 per box of 24 packets.

The company is making fliers and window advertising available to retailers. For ordering information, go to www.mybiblecards.com/stores.html.

 

 
NEW PRODUCTS: Jesus Cookie Print Email
Written by Christine D. Johnson   
Wednesday, 15 April 2009 11:20 AM America/New_York

Jesus Cookie used to share the gospel

The Jesus Cookie Co. makes a cookie designed as a witnessing tool for children and even adults.


At $16 suggested retail, each box contains three-dozen cookies, shipped frozen and ready to bake. The cookies have accompanying Scripture verses that explain the gospel, with each ingredient relating to some item or concept in the gospel story.


The company, a family-owned business since 2007, encourages parents to bake the cookies with their children and make the experience "a wonderful opportunity for families to reconnect with Jesus and each another," according to the company's Web site. www.thejesuscookie.com.

 

 
CATEGORY COACH: Wedding Products Print Email
Written by Christine D. Johnson   
Wednesday, 15 April 2009 11:14 AM America/New_York
Alda EllisAlda Ellis, owner and wedding consultant, Alda's Magnolia Hill

With the high point of wedding season around the corner, are there any new trends Christian retailers need to be aware of for their stores?
"Eco-friendly or green weddings are emerging quite rapidly on the scene. Organic materials and colors are forward-thinking for both retailers and their customers. Outdoor weddings have never been more popular, and this trend may be translated from organic papers, fabrics, favors and décor-all with eco-friendly details.

"As goes the economy, the tall, 'over the top' table centerpieces seem to be out. More in favor is a shorter floral or fruit arrangement, an item that may be reused or recycled.

"Seemingly a most popular color combo of chocolate brown and tiffany blue have been the 'it colors' in the past, but start watching for a trend toward gray. Stunning silver and rich royal purple are popular now colors as well. No matter what color scheme a retailer considers, to stay on the leading edge, we must be aware of thinking "Green."

"Another popular trend is creating a special personalized relationship with the bride. Perhaps a personal Scripture quote to base the wedding on is most meaningful. Help her to create a color pallet, suggest a monogram gift guide and gift registry. This creates customer loyalty, and translates into increased sales."

What wedding-related products should retailers have on hand year-round?
"No matter if it is a traditional church wedding or a destination wedding, from a retail standpoint there are a few staples that never go out of style: traditional guest books, wedding favors and candles. Budget-minded planning loves anything that may be used more than once, such as place cards that may be used as a take-home favor. Hostess gifts and anything that can be monogrammed, such as soaps, totes and hand towels, are year-round products that may be used in wedding-related themes."

What mix of traditional and contemporary wedding products should stores maintain?
"Know your demographics, of just who the customer base is. The race, denomination and other social factors are determining factors to help figure out the product mix between traditional and contemporary.

"In general, weddings are still quite traditional, but with a young, contemporary element. Sometimes the contemporary elements may be translated into the themes, such as beach, outdoor garden or at the farm. Traditional items may be made contemporary in the P.O.S. (point-of-sale), the signage or the display concept.

"Bottom line, know your own customer base."

In terms of pricing, what are Christian retailers buying for their stores these days?

"As goes the economy, so goes the more budget-minded bride as she is planning her wedding. Items that are not cheap-looking, but value-added are the best buy for both retailers and brides."

What recommendations do you have for merchandising/display?
"It is said, 'presentation is everything,' and so (it) goes for retailers. As space allows, it is so important to create a most beautiful and meaningful tablescape to give a bride (and her mother) ideas for the most perfect day. Use the items that are for sale in creative eye-catching displays that make a 'wow' statement, and that includes lighting, too. Signage is the silent sales person that can tell a story or give an idea of how to use it. The art of displaying products in regular changing vignettes is most important to entice customers to purchase.

"A good rule of thumb to remember is placing more profitable items within easy reach and less profitable items down a row. No matter the item sitting on a slatwall glass shelf, it has little temptation if a bride doesn't know what to do with it or the meaning of it. Presentation is everything."

 

 

 
TOP TEN GIFTS: Wall Décor Print Email
Written by Christine D. Johnson   
Wednesday, 15 April 2009 11:11 AM America/New_York

Dicksons' Last Supper Cross1. Last Supper cross in display (Dicksons) $10
2. Faithful verse plaque (Roman) $10
3. Nativity cross (Dicksons) $9.99
4. Last Supper cross (Dicksons) $10
5. Cross desk plaque (Roman) $12
6. Nativity cross (Dicksons) $10
7. Symbol Verse fish or heart or cross (Roman) $7.50
tie 8. 2009 Friends Fur Ever calendar (Christian Art Gifts) $3.99
tie 8. Love cross (Lighthouse Christian Products) $14.99
10. Luminous wall cross (Dicksons) $2.49


List based on sales data for March 1-31, 2009, provided by Christian Books & More Gold and used with permission.

 
INSIGHTS: The Importance of Follow-Through Print Email
Written by Christine D. Johnson   
Wednesday, 15 April 2009 11:08 AM America/New_York
Kent Barnard"Follow-through is crucial. We so often get recharged through a great sermon or inspired by an event or someone and then let the minutiae of life derail us.

"The best retailer I have ever encountered had a Christian bookstore of just 1,200 square feet in a mall with a weak location and strong competition. Yet, she achieved sales over $700 per square foot for several years.

"In addition to having a great attitude, she also dotted every 'i' and crossed every 't' every day. She was consistent on all aspects of running a successful store."

Kent Barnard, general manager, Magi Marketing (Inspirational Gift Trends, "The Importance of Attitude," Jan. 7, 2008)

 
SHOW EVENTS Print Email
Written by Christine D. Johnson   
Wednesday, 15 April 2009 11:03 AM America/New_York

April 18-20
Petoskey Gift Show
Petoskey, Mich.
586-775-3326
www.petoskeygiftshow.com

April 19-21
Minneapolis Mart Gift & Accessory Show
Minneapolis Mart
Minnetonka, Minn.
952-932-7200
www.mplsmart.com

April 19-21
Northern Michigan Gift & Souvenir Show
Boyne Highlands Resort
Harbor Springs, Mich.
231-526-1270
www.nmgiftshow.com

April 25-27
Charlotte Gift & Jewelry Show
Charlotte Merchandise Mart
Charlotte, N.C.
704-365-4152
www.CharlotteGiftShow.com

April 25-27
Mid-South Jewelry & Accessories Fair
Memphis-Cook Convention Center
Memphis, Tenn.
630-241-9865
www.gift2jewelry.com

April 26
The Buyers Cash & Carry
Royal Plaza Hotel & Trade Center
Marlborough, Mass.
717-796-2377
www.marketsquareshows.com

April 26-28
April Market
Columbus Marketplace
Columbus, Ohio
614-876-2719
www.thecolumbusmarketplace.com

June 3
Market Wednesday
AmericasMart Atlanta
Atlanta, Ga.
800-ATL-MART (6278)
www.americasmart.com

June 24-30
Holiday & Home Expo/Total Home & Gift Market
Dallas Market Center
Dallas
800-DAL-MKTS (6587)
www.dallasmarketcenter.com

July 8-15
The Atlanta International Gift & Home Furnishings Market
AmericasMart Atlanta
Atlanta, Ga.
404-220-3000
www.americasmart.com

July 19-22
Philadelphia Gift Show
The Greater Philadelphia Expo Center
Oaks, Pa.
678-285-EXPO (3976)
www.urban-expo.com

July 25-28
Orlando Gift Show
Orange County Convention Center
Orlando, Fla.
678-285-EXPO (3976)
www.urban-expo.com

Aug. 1-3
Philadelphia Buyers Market of American Craft
Pennsylvania Convention Center
Philadelphia
800-432-7238
www.AmericanCraft.com/BMAC

 

 
ANSWER OF THE WEEK Print Email
Written by Christine D. Johnson   
Wednesday, 15 April 2009 10:57 AM America/New_York

We asked: How can retailers encourage sales of caps, jeans and other apparel items beyond T-shirts?

"There are a number of methods retailers can employ to encourage sales of apparel items beyond T-shirts. The following programs have been utilized with excellent results:

  • Create outfits by combining T-shirts with coordinating hoodies, caps, jeans and other accessories. Average dollar per transactions rates have been known to increase over 60% using this technique. In addition, units per transaction increase which will automatically increase your average dollar per sale.
  • Use display fixtures such as mannequins and T bars to show complete outfits. Merchandise all of the items shown on the outfits on a table next to the fixture.
  • Have employees wear the gear. This is simple and very effective!
  • Hold a sales contest among the sales associates. Reward performance with incentives such as movie tickets, free apparel or cash.
  • If a dressing room is available, make recommendations while customer is trying on clothes by throwing items over the door.
  • Teach your sales associates to know the product. Nothing sells like knowledge of product.
  • Create an impulse area at the cash stand with small items like jewelry, sunglasses and buttons, and train your team to up sell every customer with these items. Adding promotions like ‘2 fors' or Buy 1, Get 1 on accessory items will also increase sales.

"There are, of course, many additional ways to encourage sales. Experimentation and innovation can create a fun, enthusiastic atmosphere in your store, giving your whole team a lift. These are a few that have proven successful with retailers we have worked with.

"The most important thing is to always start every day with prayer, asking God to guide you in bringing glory to Him through sales of merchandise that spreads the gospel message of grace, truth and love found in our Lord and Savior Jesus."

Bill White
Director of sales
NOTW Christian Clothing

 

 
QUESTION OF THE WEEK Print Email
Written by Christine D. Johnson   
Wednesday, 15 April 2009 10:56 AM America/New_York
How do you combat shrinkage (loss in inventory due to shoplifting, theft, errors or fraud) with gifts in your store?

Drop us a line with your comments, ideas and experiences at: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

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  1. SCRIPTURE OF THE WEEK