Customer Experience Insights |
Written by Staff |
Monday, 15 August 2011 11:35 AM America/New_York |
Ministry focus at Retailing ReBoot West, next month
Christian store owners, managers and workers will learn how to maximize the personal impact of their services, at next month’s Retailing ReBoot West. Customer connections and customer experience are among the topics to be addressed in educational sessions at Christian Retailing’s Oct. 17-18 event at Cottonwood Church in Los Alamitos, Calif. Store and supplier representatives will be taking part in a series of presentations and panel discussions also looking at key Bible and book categories and how to respond to the challenge presented by digital publishing. There will also be a focus on how stores can organize effective live events. George Thomsen, CBA chairman and bookstore consultant, is due to be among the participants. In addition to looking at hot topics, Retailing ReBoot West will also include times of fellowship and inspiration and an exhibit floor featuring leading suppliers. The event is being staged following the success of Retailing ReBoot in Orlando, Fla., in April. That show gave Rose Seeley, manager of Cottonwood Bookstore at Cottonwood Church, “more practical information and ideas than I have ever got from any one show I have been to.” Seeley said: “I love ReBoot because of its size and atmosphere. It’s intimate and therefore conducive to connecting and collaborating with others. "I’m so excited that Cottonwood Church is hosting the first Retail ReBoot West because that opportunity will be made more available to churches and other stores in the West. “It’s part of Cottonwood’s DNA to help and empower people in ministry in order to see them succeed and flourish, so the partnership is an ideal one. Retailing ReBoot West is an opportunity not to be missed.” For more information or to register, go to www.retailingreboot.com or email Derek Bjork at This email address is being protected from spambots. You need JavaScript enabled to view it. or call him at 407-333-0600, ext. 2283. |