ICRS Thumbs Up:

• Variety of publishers—big, small, custom, self, traditional—on the floor
• Openness to individual authors provided by Author Avenue
• Rick Santorum’s choosing ICRS to make the announcement of his career move into movies
• Michael Landon Jr.’s ready access to retailers
• Canadian Mounties welcoming show attendees on the floor
• Max Lucado to retailers: “You are absolutely essential.”
• Companies that donated supplies and attendees who helped fill bags for those in need
• More than $6,000 invested in Humanitri’s mission in St. Louis
• Ken Barun’s testimony at Billy Graham Evangelistic Association’s well-attended My Hope America breakfast
• Crossway’s well-planned 75th anniversary dinner
• Cover My Expenses program to help make the show affordable for retailers
• To Twentieth Century Fox Home Entertainment for giving retailers a lavish reception—one of the only free exhibitor events with food 

Thumbs Down:

• Volume of a nearby event competing with Church Connection workshop
• Lack of timekeeping at the worship service, which caused the entire evening to run more than an hour later than scheduled
• Shuttle service that stopped earlier than Sunday and Monday events
• For the literature and signage that misspelled Steven Curtis Chapman’s name and for the floor signage in the hallway that misspelled “exhibits”

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